Like most families, we rely on the internet for just about everything — work, school, streaming, shopping, catching up with relatives, even turning the lights on and off. So when our old broadband provider started raising prices again (without improving the connection), we knew it was time for a change.
That’s when a neighbour mentioned Hey!Broadband. I hadn’t heard of them before, but after a bit of research, we decided to give it a go. Now, a few months later, I can honestly say that switching to Hey!Broadband was one of the best home decisions we’ve ever made.
We were paying more and getting less
Before switching to Hey!Broadband, we were stuck on a painfully slow “superfast” plan that barely supported two Zoom calls at once. The router was in the kitchen, but if you walked into the hallway, your phone dropped to one bar. Streaming movies in HD? Forget it. And gaming? Let’s not even talk about the lag.
On top of that, our bills kept creeping up — new fees here, above-inflation rises there. We were paying over £60 a month for something that caused more frustration than it solved. It felt like we were being taken for granted.
Hey!Broadband was a breath of fresh fibre
What drew us to Hey!Broadband was their clear offer: full-fibre broadband, ultra-fast speeds, and no mid-contract price hikes. It sounded almost too good to be true — especially for a smaller provider. But they were expanding in our area, and the reviews were solid, so we took the leap.
The installation process was smooth and fast. The engineer turned up exactly when promised (a miracle in itself), explained everything, and got us connected in under two hours. Within minutes of going live, we noticed the difference.
Speeds that actually deliver
With Hey!Broadband, we went from struggling with 50 Mbps (on a good day) to a consistent 900 Mbps. The change was instant and dramatic. Video calls are crystal clear, even when multiple people are on at once. Streaming in 4K? Not a glitch. My teen’s online games no longer freeze mid-match, and my work-from-home setup feels like a proper digital office.
Even our smart home devices — thermostats, speakers, security — run smoother and sync faster. It’s like our house got a digital upgrade overnight.
Half the cost, double the quality
One of the biggest shocks? The price. Our current plan with Hey!Broadband is nearly half of what we were paying before. No activation fees, no hidden charges, and no sudden increases mid-contract. Just fast internet at a fair price.
We now pay £29 per month — and that includes unlimited data and a rock-solid full-fibre line. Honestly, it feels like the kind of broadband deal you should get, but rarely do.
The whole family is finally happy
In our house, internet issues used to cause arguments — who’s using all the bandwidth? Why is the movie buffering? Can you please disconnect your phone so I can send this file?
Now? Silence. Happy silence. Everyone can do what they need to do online, whenever they want, without stepping on each other’s digital toes. Hey!Broadband hasn’t just improved our connection — it’s improved our peace.
Support that’s actually supportive
We haven’t had to contact customer support much — because everything just works — but the one time we did (to ask about router placement), the response was quick, helpful, and genuinely friendly. None of that press-1-then-wait-on-hold frustration. Hey!Broadband feels like a company that actually wants to help you, not hide behind layers of automated replies.
Local service that cares
Part of what makes Hey!Broadband feel different is that they’re clearly focused on local communities. They’re expanding in areas that other big-name providers overlook, bringing fibre to streets that have long been stuck with outdated infrastructure.
Our little corner of the UK finally feels digitally modern — and it’s all thanks to Hey!Broadband.
If you’re tired of overpaying for unreliable internet, Hey!Broadband is worth a serious look. They made switching easy, slashed our bill, and gave us the kind of connection we didn’t think was possible without living in a major city.
We no longer argue about slow speeds. We no longer stress about price hikes. We just get on with life — connected, smooth, and stress-free.
Honestly? Hey!Broadband didn’t just give us fast internet. It gave us back our digital sanity.
